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PCN
813 W 3rd Ave
Anchorage, AK 99501
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Our Strategy: Your Path to Success
Our time-tested strategy produces sound and sustainable IT solutions for every facet of your business operations, right down to the smallest detail.
Our team is held to high standards. Like our motto, "We move mountains", if it can be done, we will find the best way for your business.
In accordance with our many years of experience, we have developed a methodology that has produced consistent results across the board.
Our monthly services contracts are written with complete satisfaction in mind, and in writing.
Complete desktop management services available from $35/month/desktop. Complex and custom system design and implementation may be higher.
These are the five pillars of our successful IT strategy:
Assess
Our case-specific technology audit and data gathering provides us with a detailed and comprehensive picture of your existing network architecture, IT infrastructure and working environment. Our goal is to make state-of-the-art technology work for you.
Recommend
Our research and analysis is summarized in a proposal for individually designed solutions that suit your business. Our report will recommend a course of action with clearly defined objectives, an architecture map and a detailed plan.
Implement
PCN manages all aspects of the implementation process, including design, procurement, project management, testing, training and documentation. During the implementation process, we make sure to work closely with your existing IT team to produce the best possible results.
Educate
Computer systems are almost always complicated. Nowhere is that more obvious to us as we field service calls from frustrated users; unable to perform their job due to so many options and procedures.
One of our tenents is to teach our clients how to 'fish'.
Support calls have fallen significantly, we have shown, from users familiar with some basic troubleshooting steps.
We educate our users; this is part of each support call.
If users can view what we do to correct the issue, their value to your company increases.
A self-sufficient user is a valuable team member, and it's what we're all about.
Monitor and manage
Ensuring that your technology performs optimally and securely at all times is our job. PCN provides solutions that continuously monitor, assess and track the performance and security of your network and applications.
Our uniquely designed approach to systems maintenance and support helps you to reduce costs by managing your systems with greater efficiency. We provide enhanced system stability with scheduled visits and round-the-clock troubleshooting that's just a phone call or a network alert away.
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