PCN Information Technology Services
PCNInformation Technology Services

Tech headaches?

PCN can help! Call our tech support now:


(907) 274-0820


Or send us an email.

Address

PCN

813 W 3rd Ave

Anchorage, AK 99501

IT News

Contact us to show you it will help your business! We have been authorized as a Datto partner!

What's new in the world of IT? Read the latest news.

Our Strategy: Your Path to Success

Our time-tested strategy produces sound and sustainable IT solutions for every facet of your business operations, right down to the smallest detail.

 

Our team is held to high standards. Like our motto, "We move mountains", if it can be done, we will find the best way for your business.

 

In accordance with our many years of experience, we have developed a methodology that has produced consistent results across the board.

 

Our monthly services contracts are written with complete satisfaction in mind, and in writing.

 

Complete desktop management services available from $35/month/desktop.  Complex and custom system design and implementation may be higher.

These are the five pillars of our successful IT strategy:

Assess

Our case-specific technology audit and data gathering provides us with a detailed and comprehensive picture of your existing network architecture, IT infrastructure and working environment. Our goal is to make state-of-the-art technology work for you.

Recommend

Our research and analysis is summarized in a proposal for individually designed solutions that suit your business. Our report will recommend a course of action with clearly defined objectives, an architecture map and a detailed plan.

Implement

PCN manages all aspects of the implementation process, including design, procurement, project management, testing, training and documentation. During the implementation process, we make sure to work closely with your existing IT team to produce the best possible results.

Educate

Computer systems are almost always complicated.  Nowhere is that more obvious to us as we field service calls from frustrated users; unable to perform their job due to so many options and procedures.

 

One of our tenents is to teach our clients how to 'fish'.

 

Support calls have fallen significantly, we have shown, from users familiar with some basic troubleshooting steps.

 

We educate our users; this is part of each support call.

 

If users can view what we do to correct the issue, their value to your company increases.

 

A self-sufficient user is a valuable team member, and it's what we're all about.

Monitor and manage

Ensuring that your technology performs optimally and securely at all times is our job. PCN provides solutions that continuously monitor, assess and track the performance and security of your network and applications.

 

Our uniquely designed approach to systems maintenance and support helps you to reduce costs by managing your systems with greater efficiency. We provide enhanced system stability with scheduled visits and round-the-clock troubleshooting that's just a phone call or a network alert away.

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